We are a broadband internet service provider dedicated to providing a fast and reliable internet service to residential and soon to business customers in Dhaka and then across Bangladesh. Follow this link for more information about us .

We hope that all the information you need can be found on this website. If there’s anything you think we’ve forgotten, we’d love to hear from you. Please call our customer service and support line on 02-895 99 11. We’re here 24/7. Alternatively you could come and see us. Click here to find your nearest Qubee store.

We’d love you to join us so we’ve tried to make the process as straightforward as possible. You’ll find a registration form if you click here. Completing this form will prompt a sales representative to get in touch who will take you through the rest of the registration process and ensure that your connection is installed as quickly as possible. Alternatively, you can call our customer service and support team who’ll be delighted to take you through the registration process or you can visit one of the Qubee stores..

Qubee offers a fast and reliable broadband internet service with tariffs available to suit everyone’s needs.

It most certainly is and we have some business-specific tariffs available. We’d be very pleased to offer advice about using Qubee in the workplace. Just call our customer service and support line for more information.

Qubee is currently available in Dhaka,Chittagong,Sylhet you can check our coverage area here. We're very sorry if our service doesn't currently include your home or business, but please keep checking as the Qubee network is growing all the time. We also have plans to expand into other cities. If you'd like to register your interest for the Qubee service when it becomes available in your city, please write us @ qubee@qubee.com.bd.

We use WiMAX technology which means that you receive our internet service wirelessly. We don’t have to rely on infrastructure which could become old and corroded. This allows us to provide a faster, more reliable service.

Qubee has a range of packages for residential and businesses users. We hope there is something to suit every internet user. Click here to find out more about our tariffs or call us and we can help you decide.

This will depend on the service that you choose to subscribe to, but speeds of up to 2Mbps are available.

We offer postpay services at a range of speeds with the fastest service at 2Mbps. We hope you’ll be happy to find that the speed you pay for is the speed you get.

Qubee can be used with most computers and operating systems.

Once our engineer has installed your Qubee modem, you’ll be able to access the internet anytime simply by logging onto your computer as normal. But if you want to install it by yourself then please log on to QUBEE YouTube channel and find all the installations clips.

1GB is a surprisingly large amount of data. You can stream around 19 hours of MP3 music or watch 7 hours of YouTube video or send 13,000 emails with small photo attachments.

Qubee will provide complimentary installation of your modem and on location visit to your premises as per your request.

Your bill will be sent monthly to the email address provided on your subscription form.So, please provide us your correct contact information(specially valid mobile number and email address).

Now with 8 convenient ways to choose from, recharging your account just got a great deal easier. All you have to do is pick the one that suits you best, and we will take care of the rest.Visit our Payment Solution page for all solutions.

Once you've signed up, we will help you to install your device and provide information as per your queries over phone. If it is necessary we will sent an engineer to your premises to check and install your device. You can always call us @ 028959911 for any farther clarification.

Yes you can. Please check FAQ 12 for details.

Yes. Please contact our customer care line. Our agents will be happy to advise you.

No, you will need a dedicated Qubee modem.

Yes you can, QUBEE has three options for you to set-up a private WiFi network where you can use more than one devices.You can use QUBEE TOWER, GIGASET+WiFi ROUTER or QUBEE POCKET WiFi to create your own WiFi network. To know more about QUBEE modems check our DEVICE page.

If you’re not already on our fastest speed, please call our customer service and support line to arrange an upgrade.

We require that all our subscribers behave within the law. Customers are also asked to respect the fair usage download limit as defined in our terms and conditions.

WiMax is an inherently secure technology with encryption and authentication performed automatically. It’s still important that internet users make sure that their own computers have anti-virus software installed and that users only visit sites and download emails from trusted sources.

You can log in to your Qubee account using your Qubee username and password. If you have any problems with this please contact our customer care and support line.

Assuming there is coverage, your Qubee connection can be moved to your new home. Please click here to see if your new home is covered by our service. Don’t forget to tell Qubee customer services you’re moving because we may need to make some minor changes to the way your service is configured.

At the moment Qubee is only available in Dhaka,Chittagong and Sylhet. If you are leaving these places, please contact Qubee customer services who will be happy to assist you.

6 months replacement warranty.

In all QUBEE Stores.